Latest KPI Results

ICM have an exemplary record of meeting customer Key Performance Indicators.

  • At ICM, we measure both internal and customer rejects by Parts Per Million (PPM) rather than as a percentage
  • This enables ICM to focus on continual improvements, as we have recognised that percentage allows too great a reject level. For example 1.00% = 10,000 PPM
  • ICM's internal process reject levels are constantly monitored,with ownership at the point of production
  • Our dedicated, long serving workforce are driven by these performance measures to ensure all processes are tightly control

Please see below our latest customer PPM Performance

Global PPM for 12 months0.00
% Rejects for 12 months0.00000